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  1. SmoothPay HelpDesk
  2. General
  3. FAQ

FAQ

  • How to process multiple pay periods (except Fiji*)
  • Accounting integration
  • Pay input overview
  • Updates for SmoothPay Gold desktop payroll
  • System requirements (desktop)
  • Maintain foreign currency pay value
  • Grammarly - how to disable for gopayroll.net
  • Covid-19 (Cook Islands)
  • Emailing payslips
  • RDO, TOIL, Time in Lieu (are all the same)
  • Correcting a Processed Pay (goPayroll online)
  • Terminations and Final Pay
  • Direct Credit (EFT)
  • Employee self-service (ESS)
  • Contractors and GST
  • Deductions paid to other agencies (debt, rent, court fines, extra tax etc.)
  • End of year procedures
  • Salary sacrifice and packaging
  • BSP QuickPay for direct credits
  • Bonus payments and Net Pay Wizard
  • Correcting a Processed Pay (desktop payroll)
  • Leave management
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